Frequently Asked Questions (FAQs)
 

1. What types of dental instruments do you offer?

We offer a wide range of dental instruments, including diagnostic tools (mirrors, explorers, probes), periodontal instruments (scalers, curettes), surgical instruments (forceps, elevators), endodontic tools (files, reamers), restorative instruments (carvers, condensers), orthodontic instruments (pliers, cutters), and prophylaxis instruments (polishers, scalers).
 

2. Are your instruments compliant with international quality standards?

Yes, all our dental instruments comply with international standards such as ISO, CE, and FDA certifications. We adhere to strict quality control processes to ensure that each instrument meets the highest standards of safety, durability, and performance.
 

3. Can I order customized dental instruments?
 

Absolutely! We offer custom manufacturing services to meet the specific needs of your practice. Whether you need instruments with particular specifications or branding, we can create tailored solutions to suit your requirements.
 

4. What materials are your dental instruments made from?
 

Our instruments are made from high-quality stainless steel and other premium materials that are corrosion-resistant, durable, and designed for long-lasting use. We ensure that our materials are safe and suitable for the rigorous demands of dental procedures.
 

5. How do I place an order for dental instruments?

You can place an order directly through our website by browsing our catalog and adding items to your cart. Alternatively, you can contact our sales team via email or phone for assistance with orders, especially if you have specific requirements or need custom instruments.
 

6. What is the delivery time for orders?

Delivery times vary depending on your location and the nature of the order. Standard orders typically ship within [X] business days, while custom orders may take longer. We will provide you with an estimated delivery time when your order is placed.
 

7. Do you offer bulk purchasing discounts?

Yes, we offer competitive pricing for bulk orders. If you're interested in purchasing large quantities of instruments, please contact our sales team to discuss your needs and receive a customized quote.
 

8. What should I do if I receive a defective instrument?

We stand by the quality of our products. If you receive a defective instrument, please contact our customer service team immediately. We will arrange for a replacement or refund, as per our return and warranty policy.
 

9. How do I maintain and sterilize my dental instruments?

Proper maintenance and sterilization are crucial for the longevity and safety of your instruments. We recommend following the manufacturer’s guidelines for cleaning and sterilization. This typically involves using an ultrasonic cleaner, followed by autoclaving. Avoid harsh chemicals that could damage the instruments.
 

10. Do you provide warranties on your products?

Yes, all our dental instruments come with a warranty against manufacturing defects. The warranty period varies depending on the product type. Please refer to our warranty policy for detailed information.